Are you using a Wireless Controller? If not, skip ahead to Standalone AP Upgrade Instructions.
If you’re adding a Wireless Controller to an existing installation and the Controller won’t detect your access points, it may be that the AP is running version 4 or older firmware, or that it is not a Controller-compatible AP. To upgrade firmware, follow the Standalone AP Upgrade Instructions below. Visit the Controller Compatibility page for a list of Controller-compatible access points.
If your access point is currently managed by a Wireless Controller, do the following:
- Log in to your Wireless Controller.
- Select Admin and Auto Update to upgrade all managed access points.
Standalone AP Upgrade Instructions
- Use your computer to download the firmware file for your AP from luxul.com/firmware-updates.
- Open the APs web interface by entering the IP address of the AP in your computer’s browser and select Administration >> Firmware Update.
- Select the Choose File button and navigate to the firmware file you downloaded, then select Open.
- Select the Update button. You will see a status indicator letting you know the firmware update is in progress.
- Once the upgrade process is complete you will see a message that reads, “Firmware has been updated successfully.” If you haven’t seen the message after a few minutes, check to see if your computer is reconnected to the AP. You may need to reconnect and refresh the page to see the message.
Note: If you need help getting your computer connected to the AP on the same wired LAN, please refer to the IP Addressing help page at luxul.com/ip-adressing.
Note: You must restore the AP to factory default settings after upgrading the firmware from 4.X to 5.X firmware.
Note: If the access point you’re upgrading will be Controller-managed, verify that the Wireless Controller is on and connected to the same network, then restore the access point to factory default settings and refer to the Wireless Controller documentation.